The 95% Solution

Organizations don’t need structured management systems. Hard work, knowledge and experience will make organizations work effectively. In the old days we never had all of these systems and procedures and instructions and we got the job done. This is true. … Read More

A Process Based Organization

posted in: Systems Thinking

Many businesses today are still trying to manage departments or people rather than processes. This may be because many organizations have trouble understanding the difference.For instance (and generally speaking) organizations may have a sales department and an engineering department. The … Read More


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