Critical Thinking in the Workplace

Critical Thinking is thinking that is reflective, open-minded yet purposeful and directed. During the early industrial revolution, employees were essentially considered machines. Employers neither wanted nor expected them to think. Today in our constantly changing and evolving work places with the constant requirement to improve our products, services and prices, no organization can exist let alone succeed without the active…

Turtle Diagrams – A Misconception

There is certainly a lot of material available on Turtle Diagrams. When reading through some recently, I found myself thinking that there are still many consultants and auditors that seem to miss the true objective and functional uses of the Turtle Diagram. The Turtle Diagram was first introduced by Philip Crosby who is well known for his work Quality is…

About Our Free Process Audit Resource

Our free resource package for process auditing is designed to help internal auditors plan, document and report an audit in a format consistent with ISO requirements and do it effectively without a great deal of paperwork. I’ve taught internal auditors for over twenty years and one thing that I’ve noticed is that almost everyone has challenges with planning audits. When…